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ACA and Public Welfare

ACA products and services reflect our recognition of the highly complex and sophisticated environment of public care administration and financing, which potential efficiency could be better realized through introduction of progressive methodologies, collaborative models, and integrated management resources. Today and throughout its more than 20-year history, ACA tailors its products and services toward achieving innovative solutions for the public welfare industry by focusing on its following primary needs:

• Reduction of administrative burdens imposed by the existence of numerous, often duplicative and contradictory regulatory and compliance guidelines.
• Transition from a parochial approach to care management to integration and collaborative models.
• Dramatic improvements in fund management, which urgency is exacerbated by the growing financial crisis.
• Resolution of numerous administrative and political problems that stem from the inability to coordinate and balance effectively interests of stakeholders.

Our knowledge of human services systems has enabled us to assist our customers in managing their programs while they remain focused on improving the quality of life for individuals, families, and communities.

• Increased administrative efficiency through competent and coordinated use of information technology.
• Increased efficiency of services and improved use of resources through planning, delivering, and accounting for the delivery of services to families and communities.
• Enhanced planning and budgeting through transitioning from the existing allocation of resources "from the base" to needs-based and other progressive models.

Our consulting and modeling services coupled with MASTRR™ Solutions software have the unique ability to satisfy the full spectrum of activities of human services organizations, including their programmatic, compliance, administrative, fiscal, and analytic aspects. ACA products and services are specifically designed to meet the needs of human services agencies that function independently or in collaboration with others and that are engaged in the administration of care through a combination of direct service delivery and the oversight of services rendered by contracted providers. MASTRR™ Solutions software is fully responsive to data confidentiality and security regulations, while allowing multiple agencies to share a common database and to consolidate administrative and financial tasks such as contracting and claim processing.

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