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Why ACA

The administrative and management requirements involved with the delivery of publicly funded health care and social services to various populations are numerous and complex. A significant number of these are information management requirements that, in the modern world, permeate practically all aspects of agency operations. They extend from "traditional" information intensive areas such as compliance, finance, and administration to the areas that appear to intuitively resist structure, such as care planning and monitoring, case notes, and progress and outcome measurement. Furthermore, budget limitations and cost containment realities produce approaches like needs-based budgeting and managed care, which mandate integration of personal, care management, and administrative information.

The challenge of information management in public systems of care is in the areas of compliance and data interchange. The "traditional" technical aspects of data processing and data interpretation constitute today a relatively insignificant part of the overall information management function in public welfare. A much more critical and complex group of tasks and ongoing activities is reflective of the need to comply with ever-changing regulatory requirements and reporting guidelines imposed by funding institutions, as well as with the need to communicate with numerous service providers who themselves struggle with the lack of uniformity and funding limitations customary in public systems of care. In the existing environment, local agencies that administer public health care and social services systems are often "sandwiched" between funding institutions and contracted providers, whose contract management, reporting, and interface requirements are substantially more diverse than they are uniform.

ACA has the extensive knowledge, understanding, and experience to help public welfare agencies cope with today's challenges.

Additional administrative and managerial challenges for local governmental and quasi- governmental agencies come as a result of the continued development of health care and social services and of the introduction and acceptance of new models in public welfare financing. Managed care, continuity of care, coordinated service planning and delivery, needs-based budgeting, outcome measurement, and performance assessment call for expertise in finance, compliance, specialized administration, and technical analysis. Governmental and quasi-governmental agencies, organizations, and institutions often do not have the in-house resources to handle these requirements effectively, timely, and economically. They look to outside assistance. That is where ACA comes in.

How can ACA help? Simply put, ACA has the EXTENSIVE KNOWLEDGE, BACKGROUND UNDERSTANDING, A PROVEN SOFTWARE SYSTEM (MASTRR™ Solutions), and HANDS-ON EXPERIENCE to help governmental and quasi-governmental agencies, organizations, and institutions cope with this ever-demanding challenge. What makes ACA unique is that these capabilities are offered on the foundation of the COMMUNITY-ORIENTED PHILOSOPHY and VALUES THAT ARE SHARED WITH LOCAL HUMAN SERVICES AGENCIES. The multi-faceted profile of our company, its rich and diverse experience, its professional staff, its comprehensive software products, and its customer-focused operational credo are solid reasons for choosing ACA.

If your needs are not clearly defined, or if the task of their definition appears confusing, exceedingly complex, or intimidating, we would be happy to assist you with structuring your statement of need and/or with developing an approach and a plan toward satisfaction of the identified needs. If or when your needs have been defined, we can help you satisfy them through cooperative efforts in the spirit of public-private partnership.