Since 1988, ACA has implemented, supported, and maintained a comprehensive set of
software applications known as the MASTRR™ Solutions
product family. For more than
20 years,the
technological foundations
of the software have
evolved, never failing to remain focused on the needs of the public welfare industry and
on the holistic approach to its management issues. Appreciative of its customers'
interests and existing environments, ACA sees its information technology products
solely as a means to assist industry participants in achieving a higher level of
efficiency and coordination of their program, care, fiscal and administrative
management functions.
Through years of committed corporate engagement with the public welfare industry and
the personal experience of its staff members with program administration and direct
service delivery, ACA came to recognize that governmental and quasi-governmental entities
require more support in administrative and financial areas than in case-level management
and clinical and/or related activities. Furthermore, ACA is aware that people, their
concerns, and their needs are the heart of public welfare agencies, not backroom
bureaucracies. Thus, ACA sees as a major part of its mission the relief
of public welfare industry participants from administrative and fiscal management burdens
so that they can maintain a sharper focus on case-level issues and direct care delivery.
ACA sees as a major part of its mission the relief
of public welfare industry participants from administrative and fiscal management burdens
so that they can maintain a sharper focus on case-level issues and direct care delivery.
Implementation of MASTRR™ products allows governmental and quasi-governmental agencies
to introduce innovative solutions toward attaining a higher
level of systematic and coordinated management of program, care, fiscal, and administrative
functions. The software promotes data and system integration, facilitating standardization
and uniformity of the basic activities that comprise the service management cycle. The
founding philosophy of MASTRR™ Solutions establishes a common background toward its use
across program boundaries, funding streams, and regulatory authorities.
Regardless of its role in the implementation of an innovative solution, ACA always focuses
its cooperative, professional, and caring involvement on the
satisfaction of needs
and the resolution of problems facing its public welfare customers.