Administrative management is an array of supports necessary to make successful program, care, and fiscal management decisions. Although some organizations may be tempted to put administrative supports aside in the midst of more pressing concerns, these supports ensure that all organizational elements function effectively in keeping with internal goals and external regulations.
Successful administrative management is always present and yet unnoticeable. An organization must faithfully discharge its administrative functions, such as compliance and regulatory reporting, but in a way that is secondary to its overall mission. Modeling and information technology can help organizations achieve high administrative efficiency without costly disruptions to their continued operations.
Innovative Solutions in Administrative Management
ACA partners with organizations to allow them to focus on their traditional competencies, thus simplifying their work and boosting their productivity.
In enhancing administrative management efforts through our products and services, we address common industry needs as well as our customers’ specific needs. A few examples demonstrate our experience with this work:
- We help our customers represent their environment for compliance with confidentiality and system security guidelines.
- We have developed and implemented cross-referencing tools to allow our customers to safeguard their internal controls regardless of changes in regulatory and funding mandates.
- For our customers in human services, our MASTRR™ Solutions products help them integrate program, care, financial, and administrative management functions.
- We are involved with many data interchange issues in Pennsylvania, focusing on county-administered programs.
Our in-sourcing model combines a service bureau approach with the advantages of coordinated management and centralized controls for your organization. Our MASTRR™ Solutions product family and our consulting and modeling services can help your organization maximize its efforts and minimize administrative entanglements.
Needs in Administrative Management
Organizations that are subject to regulatory requirements face the challenge of fulfilling their corporate goals while complying with these requirements. Insufficient resources and growing demands for products and services can complicate this challenge, along with new regulatory demands that may stretch an organization beyond its resources.
In light of these challenges that affect many organizations, some of the action steps specific to the public welfare industry are:
- Enhance fee-for-service arrangements by establishing claims processing standards and increasing electronic data interchange
- Introduce effective billing and cost claiming procedures that require few additional administrative resources
- Introduce information technology for improved decision-making and integrated efforts
- Maintain compliance with regulatory and funding authorities without involving many more administrative resources
- Preserve data confidentiality and systems security without jeopardizing the quality of care
- Simplify consumers’ access to services and satisfy consumer choice standards.
Because of our comprehensive products and services, we are equipped to help your organization take these administrative steps to coordinate its efforts and to achieve economy of scale.