As formulated by ACA, the principal role of program management in public welfare
is to define benefit packages responsive to the needs of covered populations and
establish a framework for care delivery.
As formulated by ACA, the principal role of care management in public
welfare is to assure that every person served by a public system has a
plan of care designed to achieve appropriate outcomes and that timely
and quality services are rendered in accordance with this plan.
As formulated by ACA, administrative management in public welfare
is an array of supports necessary for successful program, care,
and fiscal management.
ACA defines systems and data integration in public welfare as a
process of consolidating certain functions and joining their previously
independent data sets to coordinate administration of these functions for
otherwise autonomous programs and/or agencies.
ACA believes that collaboration in public welfare requires
clarity of objectives and the existence of a structure acceptable for
participants and stakeholders.
ACA contributes to innovative solutions that provide clear and concise
results to help inform business decisions and to increase the
accountability, efficiency, and quality of public systems of care.