Director, Client Relations
In her role as Director of Client Relations, Marie Turnbull acts as a client liaison, and is responsible for fostering and broadening relationships with current and prospective ACA clients. With open communication as the key to maintaining positive client relationships, she utilizes ongoing data analysis, project updates and product training to keep clients informed and in touch with their data and project needs. Ms. Turnbull also serves as ACA’s HIPAA Privacy Officer, keeping abreast of current issues in the fast-changing landscape of data privacy and security to provide comprehensive HIPAA training and guidance to ACA clients and staff.
Before joining ACA in 2006, Ms. Turnbull worked as a Clinical Art Therapist, Technical Writer, and Video Production Project Manager. Her varied career experience across technical and non-technical fields enables her to bridge the gap between ACA clients and staff. Her strong interpersonal skills, organized project management style, and ability to communicate effectively in both written and visual media are valued by both clients and co-workers.
Ms. Turnbull holds a B.A. in Art with a Psychology minor from Rosemont College and a M.A. in Creative Arts Therapy from Hahnemann University. She is Certified in Healthcare Privacy and Security (CHPS) through the American Health Information Management Association (AHIMA).